Like you, I also suffered from the problem of having to read and respond to TOO MANY EMAILS or as several of my readers put it…

I can do my work OR I can do my email

Over the last 8 months, I have done a lot of reading, research and analysis. I’ve analysed the way that I work with emails and also the way my whole team works with emails. I’ve communicated with customers and readers of my blog. And I HAVE LEARNT A LOT!

The problem is NOT the volume of emails.
The problem is the inefficient way we write our emails.

We often don’t realise it, but the emails we are talking about are an ESSENTIAL part of our work. They can’t be delegated… yet just looking at the long list in our Inbox just drains all the life out of us. Why?

Because most of us have a totally inefficient way of processing emails. Here are TWO SIMPLE TRUTHS.

1. We are wasting our time and energy rewriting the same email over and over again. Our research showed although we receive a lot of emails, many of them are similar to emails we have written before… yet we rewrite them again from memory each time we need to. Guess what…Writing the same emails again and again does NOT make us better at it. In fact it leads to boredom which leads to rushed lower quality (often) incomplete emails.
   
2. We are creating extra emails for ourselves by writing incomplete emails. Send an incomplete email to someone… and they need to write to you for more information… to which you have to reply again…

I know… there are other causes of email overload..
but the two listed above are IN YOUR CONTROL.

What we need is a SYSTEM to create emails once and then use them again as many times as we need to.. basically some easy way of creating and using templates inside Outlook.

There are many solutions to this problem. Many users use Outlook’s built-in signatures as a solution. There are also other solutions but they are basically automated copy and paste. They fail to realise that an email consists of more than just the body of the email.

That’s why we created InsertText for Outlook.

InsertText is an Outlook addin i.e it works inside Outlook by adding buttons to Outlook’s menus and toolbars. This lets you use the power of InsertText without leaving Outlook while still working the same way you always have.

InsertText is NOT just a fancy copy and paste replacement.

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