- Rapid install and instant deployment with Client OnDemand
- Tickets submitted from email, Outlook, or Web forms
- Uses existing infrastructure — Microsoft Exchange Server, Active Directory, Outlook, Web — that you already have in place!
- Flexibility to support your process and staff structure with approvals and multi-assignment capabilities and form customization
- High rate of end-user acceptance
- Full reporting and knowledgebase features
- Integrates with CCS Network Inventory for asset tracking
- Link your existing forms and policies to tickets with Templates feature